RREGALBEHAVIORAL HEALTH
The Regal Patient Resource Center

Informed care.
Intentional progress.

A thoughtful space to better understand your treatment, explore psychiatric medications, prepare for your visits, and make informed decisions about your mental well-being.

01 /What to expectNew visits, treatment and follow-ups ↗02 /Medication libraryUses, side effects and precautions ↗03 /Insights & educationIn-depth mental health articles ↗04 /Patient essentialsWelcome packet, policies and links ↗
Practice updates

Important announcements

Holiday schedule

Thanksgiving office closure · November 23–27, 2026

Regal Behavioral Health will be closed Monday through Friday and will resume regular office hours Monday, November 30. Schedule ahead and request routine refills early. Nonurgent messages will be reviewed after reopening.

Book ahead ↗
Personalized psychiatric care

Your care journey, explained.

We believe patients deserve to know what comes next. Psychiatric treatment is an ongoing collaboration: closer monitoring at the beginning, thoughtful adjustment along the way, and maintenance visits as care becomes more stable.

01

Starting treatment

Often within 1–3 weeks

After a new medication or meaningful treatment change, we generally meet sooner to check your response, side effects, symptom severity and safety. Some patients require a visit within one week or another individualized interval.

02

Refining the plan

Often every 3–4 weeks

While symptoms remain active or treatment is being adjusted, follow-ups help us evaluate effectiveness, monitor tolerability, review measurements and decide whether to continue or revise the plan.

03

Maintaining progress

Most often about every 3 months

Once symptoms have substantially resolved and treatment is working consistently, many patients transition to maintenance appointments around every three months. Your provider may recommend a different schedule based on clinical needs or medication requirements.

Good progress does not mean your care stops. Maintenance appointments are an opportunity to check symptom stability, physical and emotional health, possible adverse effects, and whether the plan still supports your goals. Visits are not automatically extended to three months for every patient.
The first appointment

Understand the whole picture

We review symptoms, treatment history, medical factors, sleep, life demands, safety and personal goals. Assessment may lead to medication, therapy recommendations, tests, referrals or a combination.

Before a follow-up

Bring meaningful updates

Think about what has improved, what is still difficult, side effects, missed doses, sleep patterns, new medications and how your symptoms affect everyday life.

Your next step

Schedule before you leave

Whenever possible, book your next visit before the current appointment ends. Do not wait until the last few days of medication to seek an appointment.

Medication education · curated guide

Know the medication. Understand the plan.

Browse common psychiatric medications by name or category. Each guide introduces its typical uses, possible side effects, important precautions and the topics we monitor during treatment.

Medication education is not individualized prescribing advice.

Brand names, uses and warnings are summarized for learning. Indications may vary by formulation and age; some uses listed may be off-label. This is not a full prescribing guide, and not every listed medication is prescribed by Regal. Your clinician and pharmacist should review your complete medication list, medical history and current FDA labeling.

Do not start, stop, share or change doses without professional guidance. Severe reactions require urgent medical assessment.

31 medication entries · Educational summaries, not comprehensive monographs

SSRI

Sertraline

Zoloft
Common uses
Depression, anxiety disorders, OCD, PTSD
Possible side effects
Nausea, loose stools, headache, sleep or sexual changes
Important precautions
Interactions with other serotonergic products; increased bleeding with NSAIDs/anticoagulants; monitor for mood worsening, especially early in treatment.
What we monitor
Mood, anxiety, sleep, tolerability and emerging suicidal thoughts.
SSRI

Escitalopram

Lexapro
Common uses
Depression and generalized anxiety
Possible side effects
Nausea, headache, sleep and sexual changes
Important precautions
Serotonin syndrome with interacting drugs; caution with heart rhythm concerns and other QT-prolonging drugs.
What we monitor
Symptom response, side effects and medication interactions.
SSRI

Fluoxetine

Prozac
Common uses
Depression, OCD, panic disorder and other indications
Possible side effects
Upset stomach, restlessness, insomnia, sexual changes
Important precautions
Long persistence in the body means drug interactions and washout periods matter, particularly with MAOIs.
What we monitor
Activation, sleep, mood and interactions.
SSRI

Paroxetine

Paxil
Common uses
Depression, anxiety and some trauma-related disorders
Possible side effects
Drowsiness, nausea, sexual changes, weight change
Important precautions
More noticeable discontinuation symptoms after missed doses or abrupt stopping; pregnancy considerations warrant discussion.
What we monitor
Tolerability, sexual effects and careful taper planning.
SSRI

Fluvoxamine

Luvox
Common uses
OCD and selected anxiety-related presentations
Possible side effects
Nausea, drowsiness, dizziness, sleep changes
Important precautions
Multiple clinically significant drug interactions; review every prescription and supplement.
What we monitor
OCD symptoms, interactions and side effects.
SNRI

Venlafaxine XR

Effexor XR
Common uses
Depression, generalized anxiety and panic disorder
Possible side effects
Nausea, sweating, sleep or sexual changes
Important precautions
May raise blood pressure; missed doses can cause discontinuation symptoms.
What we monitor
Blood pressure, symptom response and dose adherence.
SNRI

Desvenlafaxine

Pristiq
Common uses
Major depressive disorder
Possible side effects
Nausea, dizziness, sweating, constipation
Important precautions
Can increase blood pressure; withdrawal effects possible with abrupt stopping.
What we monitor
Blood pressure, adverse effects and benefit.
SNRI

Duloxetine

Cymbalta
Common uses
Depression, anxiety and certain pain conditions
Possible side effects
Nausea, dry mouth, sweating, constipation
Important precautions
Liver disease or heavy alcohol use may affect suitability; discontinuation symptoms may occur.
What we monitor
Mood, pain, blood pressure and adverse effects.
NDRI antidepressant

Bupropion XL/SR

Wellbutrin
Common uses
Depression and selected other uses
Possible side effects
Dry mouth, insomnia, reduced appetite, anxiety or jitteriness
Important precautions
Seizure risk rises in certain conditions; not appropriate for some seizure or eating-disorder histories.
What we monitor
Mood, energy, anxiety, sleep, blood pressure and seizure risk factors.
Antidepressant

Mirtazapine

Remeron
Common uses
Depression, sometimes selected when sleep or appetite is affected
Possible side effects
Sleepiness, increased appetite, weight gain, dry mouth
Important precautions
Sedation can impair driving; review combinations with other sedating medications.
What we monitor
Mood, appetite, weight and daytime sedation.
Serotonin-modulating antidepressant

Vortioxetine

Trintellix
Common uses
Major depressive disorder
Possible side effects
Nausea, constipation, dizziness, sexual side effects
Important precautions
Serotonergic interactions and discontinuation considerations; review all other medications.
What we monitor
Mood, cognition-related complaints, tolerability and interactions.
Serotonin-modulating antidepressant

Trazodone

Desyrel
Common uses
Depression; commonly used off-label for insomnia
Possible side effects
Drowsiness, dizziness, low blood pressure
Important precautions
Falls or fainting risk; rare prolonged painful erection requires urgent treatment.
What we monitor
Next-day sedation, dizziness, sleep and interactions.
Anxiolytic

Buspirone

BuSpar
Common uses
Generalized anxiety
Possible side effects
Dizziness, nausea, headache
Important precautions
Typically scheduled daily, not a quick rescue medication; avoid interacting drugs and discuss grapefruit intake.
What we monitor
Anxiety changes over several weeks and adverse effects.
Antihistamine anxiolytic

Hydroxyzine

Atarax / Vistaril
Common uses
Short-term anxiety symptoms and sometimes sleep
Possible side effects
Sleepiness, dry mouth, constipation
Important precautions
Can impair driving and interact with other sedatives; QT concerns in susceptible patients.
What we monitor
Daytime impairment, benefit and drug combinations.
Beta blocker

Propranolol

Inderal
Common uses
Physical symptoms of performance or situational anxiety (off-label)
Possible side effects
Fatigue, dizziness, slow heart rate
Important precautions
Can lower blood pressure or worsen asthma; not a primary treatment for persistent anxious thinking.
What we monitor
Heart rate, blood pressure, breathing symptoms and effectiveness.
Stimulant

Lisdexamfetamine

Vyvanse
Common uses
ADHD
Possible side effects
Reduced appetite, insomnia, dry mouth, anxiety
Important precautions
Controlled medication with misuse potential; may increase heart rate and blood pressure; review cardiac and psychiatric history.
What we monitor
Blood pressure, pulse, sleep, appetite, function and safe use.
Stimulant

Mixed amphetamine salts

Adderall / Adderall XR
Common uses
ADHD
Possible side effects
Appetite loss, insomnia, irritability, dry mouth
Important precautions
Controlled medication; may elevate pulse or blood pressure and cause psychiatric adverse effects in some patients.
What we monitor
Focus, duration of benefit, vitals, sleep, misuse risk.
Stimulant

Methylphenidate

Ritalin / Concerta
Common uses
ADHD
Possible side effects
Appetite change, sleep difficulty, headache, irritability
Important precautions
Controlled medication; review cardiac history, blood pressure, pulse and mood changes.
What we monitor
Attention, functional goals, appetite, sleep and vitals.
Stimulant

Dexmethylphenidate

Focalin / Focalin XR
Common uses
ADHD
Possible side effects
Insomnia, appetite reduction, headache
Important precautions
Similar stimulant monitoring and controlled-substance precautions.
What we monitor
Benefit, duration, blood pressure, pulse, mood and appetite.
Nonstimulant ADHD treatment

Atomoxetine

Strattera
Common uses
ADHD
Possible side effects
Nausea, decreased appetite, fatigue, sleep changes
Important precautions
Rare liver injury; monitor blood pressure/heart rate; suicidal-thinking warning for children and adolescents.
What we monitor
ADHD symptoms over weeks, mood, vitals and tolerability.
Alpha-2A agonist

Guanfacine ER

Intuniv
Common uses
ADHD; sometimes used as part of individualized regimens
Possible side effects
Sleepiness, dizziness, constipation, low blood pressure
Important precautions
Do not stop abruptly without guidance because blood pressure can rebound; monitor sedation.
What we monitor
Blood pressure, pulse, daytime sedation and function.
Alpha-2 agonist

Clonidine ER

Kapvay
Common uses
ADHD; other uses vary by formulation
Possible side effects
Drowsiness, dry mouth, dizziness
Important precautions
Abrupt cessation may cause rebound hypertension; formulations are not interchangeable.
What we monitor
Blood pressure, pulse and sedation.
Anticonvulsant / mood stabilizer

Lamotrigine

Lamictal
Common uses
Bipolar maintenance, particularly depressive episodes
Possible side effects
Headache, nausea, dizziness
Important precautions
A new rash requires prompt evaluation; severe skin reactions are rare but serious, especially during titration or after restarting.
What we monitor
Mood patterns, adherence, rash and drug interactions.
Mood stabilizer

Lithium

Lithobid / Eskalith
Common uses
Bipolar disorder
Possible side effects
Thirst, increased urination, tremor, nausea
Important precautions
Requires blood level, kidney and thyroid monitoring; dehydration, NSAIDs and some blood pressure medicines may increase toxicity risk.
What we monitor
Lithium levels, kidney and thyroid tests, hydration and symptoms.
Second-generation antipsychotic

Quetiapine

Seroquel
Common uses
Bipolar disorder, schizophrenia and adjunctive depression (formulation-dependent)
Possible side effects
Sleepiness, dizziness, weight or metabolic changes
Important precautions
May affect blood glucose and lipids; movement symptoms and orthostatic hypotension require attention.
What we monitor
Weight, metabolic labs, sedation and movement changes.
Second-generation antipsychotic

Aripiprazole

Abilify
Common uses
Bipolar disorder, schizophrenia and adjunctive depression
Possible side effects
Restlessness/akathisia, nausea, insomnia
Important precautions
Movement disorders, metabolic changes and impulse-control changes are important to report.
What we monitor
Restlessness, mood, weight, glucose/lipids and unusual urges.
Second-generation antipsychotic

Lurasidone

Latuda
Common uses
Bipolar depression and schizophrenia
Possible side effects
Nausea, restlessness, sleepiness
Important precautions
Must be taken with sufficient food as prescribed for absorption; review drug interactions.
What we monitor
Mood, movement effects, metabolic health and administration.
Sleep medication (tricyclic at low dose)

Doxepin (low dose)

Silenor
Common uses
Sleep-maintenance insomnia
Possible side effects
Drowsiness, nausea
Important precautions
Avoid combining with other sedatives without review; next-day impairment may occur.
What we monitor
Sleep continuity, sedation and other medications.
Sedative-hypnotic

Zolpidem

Ambien
Common uses
Short-term insomnia treatment in selected patients
Possible side effects
Dizziness, next-day sedation
Important precautions
FDA boxed warning for complex sleep behaviors such as sleepwalking or sleep-driving; use only as prescribed.
What we monitor
Sleep benefit, daytime impairment and unusual nighttime behaviors.
Sedative-hypnotic

Eszopiclone

Lunesta
Common uses
Insomnia in selected patients
Possible side effects
Unpleasant taste, dizziness, next-day drowsiness
Important precautions
FDA boxed warning for complex sleep behaviors; discuss alcohol and other sedatives.
What we monitor
Sleep and next-day function.
Benzodiazepines

Alprazolam / Clonazepam / Lorazepam

Xanax / Klonopin / Ativan
Common uses
Selected anxiety or panic presentations when clinically appropriate
Possible side effects
Sedation, dizziness, memory and coordination problems
Important precautions
Dependence and withdrawal risk; combining with opioids, alcohol or other sedatives can cause respiratory depression. Never stop abruptly after regular use.
What we monitor
Benefit, safety, impairment, dependence and an individualized plan.
No medications match your search. Try a different name or category.

For detailed dosage-specific precautions and the latest labeling, see MedlinePlus Drug Information or ask your pharmacist.

Important safety knowledge

Serotonin syndrome: when symptoms need urgent care.

Watch for a combination of symptoms

Serotonin syndrome may occur after starting, increasing or combining certain serotonin-affecting medicines. Symptoms can include agitation or confusion, excessive sweating, diarrhea, fever, rapid heartbeat, tremor, twitching, overactive reflexes or muscle stiffness. Symptoms can progress quickly.

Potential interacting products include some antidepressants, MAOIs, linezolid, methylene blue, tramadol, certain migraine drugs, dextromethorphan (some “DM” cough products) and St. John’s wort. Risk varies by combination.

What to do

If serotonin syndrome is suspected, seek immediate medical evaluation rather than waiting for an office reply. Call 911 for high fever, seizure, severe stiffness, fainting, severe confusion, abnormal heartbeat, trouble breathing or rapidly worsening symptoms.

Keep a complete list of medications and supplements. Check with a clinician or pharmacist before adding new medicines, including over-the-counter cough and cold products.

The Regal Journal

Knowledge for life beyond the appointment.

Thoughtful, practical reading on mental health, medications and the small changes that support meaningful progress. Explore full-length articles written for everyday understanding.

ADHD & executive function · 2–3 min read

ADHD beyond distraction

Adult ADHD is often described as trouble paying attention, but for many people the harder part is managing the space between intention and action. You may understand exactly what n…

Anxiety & resilience · 2–3 min read

When anxiety looks like high performance

Some people who appear organized, successful and dependable are carrying a substantial amount of anxiety. They prepare for every possibility, review conversations, anticipate other…

Mood & recovery · 2–3 min read

Depression is more than sadness

Depression does not always look like crying. For many adults it is a narrowing of life: less interest, less motivation, reduced pleasure, difficulty concentrating, sleep changes or…

Sleep & restoration · 2–3 min read

The relationship between sleep and mental health

Sleep disruption can increase irritability, anxiety, concentration difficulty and emotional reactivity. At the same time, anxiety, depression, ADHD, pain and life stress can make s…

Medication education · 2–3 min read

Your first month on psychiatric medication

Beginning a psychiatric medication is rarely a one-visit decision followed by months without review. Early visits help distinguish expected adjustment effects from problems that re…

Your care journey · 2–3 min read

Why your follow-up schedule changes

Early treatment is a period of learning. The provider needs to know whether the diagnosis and plan fit, whether side effects are manageable, and whether symptoms are moving in the…

Medication safety · 2–3 min read

Serotonin syndrome: understand the warning signs

Serotonin syndrome is a potentially serious reaction caused by excess serotonin activity in the nervous system. It is most often associated with medication interactions, excessive…

Women’s mental health · 2–3 min read

Mental health changes across hormonal transitions

Some patients notice mood, anxiety, attention or sleep symptoms that change across the menstrual cycle, postpartum period or perimenopausal transition. Hormonal variation can influ…

Work & life · 2–3 min read

Burnout, stress and when to seek help

It is possible to be highly capable and deeply depleted at the same time. Long work hours, caregiving, financial pressure and constant availability can gradually narrow the space f…

Practice guidance · 2–3 min read

The refill timeline that protects continuity of care

Refill requests are clinical requests, not simply clerical tasks. Your provider may need to review response, side effects, monitoring, pharmacy availability or the date of your las…

No articles match this search.
Your practical toolkit

Patient essentials, all in one place.

The small details that make your care easier to navigate, from preparing for visits to communicating securely and planning medication refills.

New & established patientsPatient information packet

Review office hours, secure messaging, appointment expectations, medication requests, cancellation policies, emergency guidance and acknowledgments.

Download the complete packet (PDF) ↓

5-page PDF · Updated November 10, 2026

Plan ahead

Refills & appointment timing

Request routine refills at least 7 calendar days before your medication runs out. Allow 2–3 business days for routine messages. Refills remain subject to clinical review, follow-up requirements, pharmacy availability and applicable prescribing rules.

Call the pharmacy first to clarify stock, insurance or authorization issues, then share the specific barrier with our office.

Stimulant prescription schedule

Plan for your next pickup.

Regal sends approved stimulant prescriptions on Tuesday and Friday evenings. When your medication is in stock and eligible to be filled, it is typically ready Wednesday morning after Tuesday transmission or Saturday morning after Friday transmission, depending on pharmacy processing.

Check with your pharmacy before pickup. Confirm that your exact medication and strength are available, ask for your next eligible fill date, and wait for the pharmacy to confirm it is ready.

Ask about the pharmacy’s 28-day policy. If your pharmacy uses a 28-day interval for a 30-day supply, confirm how it calculates your next fill date. Timing can vary with the pharmacy, insurance plan, last fill and any earliest-fill date on the prescription.

Submit routine requests at least seven calendar days before running out. Approval depends on your treatment plan, follow-up and monitoring. Holiday closures may change the usual schedule, so review office announcements and plan ahead.

Schedule a visit

Book your appointment and review confirmation details before the visit.

Online booking ↗

Access your patient portal

Access your PracticeQ patient portal for requested forms and available patient tools. Send health updates through your assigned secure portal or Spruce conversation.

Patient portal ↗

Forms & letters

Submit complete requests early. Forms generally take 5–7 business days after required information is received; some require a visit, clinical records or a fee.

Contact the office ↗
Telehealth essentials: Join from a private, stationary place; never attend while driving. Be ready to confirm your exact physical location and callback number. Tell the office before traveling, because care depends on the state where you are physically located and the provider’s authorization to practice there.
Stimulant safety & everyday monitoring

Your numbers help guide your care.

Stimulants such as Adderall, Vyvanse and methylphenidate can raise blood pressure and pulse. Recording both helps your clinician compare your baseline with readings during treatment and after dose changes, even when you feel well.

How to take a useful reading

  1. Use a validated automatic upper-arm monitor with a cuff that fits. Avoid caffeine, smoking and exercise for 30 minutes beforehand, and empty your bladder.
  2. Rest quietly for five minutes. Sit with your back supported, feet flat and legs uncrossed. Place the cuff on bare skin and support your arm at heart level.
  3. Keep still and quiet. Take two readings one minute apart and record both, along with your pulse.
  4. Follow your clinician’s requested schedule and timing relative to your medication. Record when you took the dose so readings can be compared meaningfully.

What to record and send

Include the date, time, both blood pressure readings, pulse, medication and dose time, and any symptoms. Send the log through your assigned secure patient portal or Spruce conversation before your follow-up, or when your clinician requests it.

Example entry
Nov 10, 10 AM · BP 118/76 and 116/75 mm Hg · Pulse 78 bpm · Medication taken at 8 AM · No symptoms

Ask your clinician how often to record readings and what values should prompt a call. If you cannot obtain a monitor or readings, contact the office to arrange a practical monitoring plan.

Open the patient portal ↗

When to get help

If the top number is over 180 or the bottom number is over 120, repeat after one minute. If it remains that high, contact a medical professional immediately. With chest pain, breathlessness, weakness, vision changes or trouble speaking, call 911 immediately.

New chest pain, fainting or severe breathing difficulty during stimulant treatment also needs emergency care. Report repeated elevated readings, a persistently fast resting pulse or new palpitations promptly. Your clinician will decide whether your medication or monitoring plan needs adjustment.

Understanding your lab orders

Why labs may be part of your treatment.

Lab tests can help identify physical conditions contributing to fatigue, mood or concentration changes, establish a baseline, and check how your body is tolerating certain medications. Your clinician selects tests and repeat intervals based on your symptoms, history and treatment.

Test your clinician may orderWhat it helps us understand
Complete blood count (CBC)Checks blood cells and can identify anemia or other changes relevant to symptoms such as fatigue.
Comprehensive metabolic panel (CMP)Provides information about kidney and liver function, electrolytes and glucose that may affect medication choice or safety.
Thyroid testing, such as TSHHelps evaluate thyroid conditions that can contribute to changes in mood, energy or thinking. Thyroid monitoring is also important with lithium.
Glucose or A1c and a lipid panelTracks blood sugar and cholesterol or triglycerides. Certain antipsychotic medications can affect metabolic health, so lab monitoring may accompany weight and blood pressure checks.
Medication levels, such as lithiumMeasures the amount of medicine in your blood to guide safe treatment. Lithium also requires kidney and thyroid monitoring. The timing of the blood draw relative to your dose matters.
Selected nutritional tests, such as B12 or iron studiesMay be useful when your symptoms, diet, medical history or blood count suggest a possible deficiency.
Urine drug testing, when requestedProvides information about substances that may affect safe prescribing. Share all medicines and supplements. Unexpected screening results may require confirmation and discussion with your clinician.
How to prepare
  • Review the order and ask whether fasting or a specific collection time is needed. Follow instructions about medication timing, especially for drug levels.
  • Tell the clinician and lab about prescriptions, supplements and any missed doses. Make changes to your medication schedule only as directed.
  • Confirm the lab accepts your insurance and ask about your estimated cost. Share recent results from other providers so your clinician can decide whether repeat testing is needed.
What happens after the test?

Arrange the recommended follow-up and confirm that results reach Regal if testing is performed elsewhere. A result flagged outside the reference range needs interpretation alongside your symptoms, history and other results. Your clinician may recommend a repeat test, a medication adjustment or follow-up with primary care.

If you receive an urgent lab alert, follow the lab’s instructions and seek prompt medical advice. Use emergency services for severe symptoms.

Will I need labs or an EKG for stimulant treatment?

Blood pressure and pulse are important parts of stimulant monitoring. Blood tests, urine testing or an EKG may also be requested based on your assessment, medical history, symptoms, other medications and treatment plan. An EKG records the heart’s electrical activity. Your clinician will explain which tests apply to you, why they are needed and when to complete them.

Insurance & pharmacy guidance

Understand the next step at the pharmacy.

A prescription may need insurance review, pharmacy clarification or stock confirmation before it can be filled. Knowing the reason for a delay helps you and the care team address it.

What is a prior authorization (PA)?

A prior authorization is a review your insurance plan requires before it agrees to cover certain medications. The plan may ask the prescribing clinician for clinical information, such as the diagnosis, treatments already tried and the reason for the requested medication.

Once the request reaches the office, the care team can provide the information needed for review. The insurer makes the coverage decision. Review times vary, and the plan may request more information. Approval can still leave a copay or deductible to pay, and may have an expiration date.

What should I send Regal if a PA is needed?

Ask the pharmacy for the exact reason the prescription could not be processed and whether it sent a PA request to the prescriber. Then send the medication name, strength, pharmacy, current insurance information, any notice or reference number, and how much medication you have left through your assigned secure portal or Spruce conversation.

Tell the office promptly if you are close to running out so your clinician can assess a safe plan. Keep taking medication according to your existing instructions while awaiting individualized guidance.

Formulary, step therapy and quantity limits
  • Formulary means your plan’s covered medication list. Coverage and your share of the cost may depend on the medication or formulation.
  • Step therapy means the plan generally wants a preferred treatment tried first. Your clinician may request an exception when there is a clinical reason.
  • Quantity limits restrict how much a plan covers within a time period. An exception may require additional review.
What if insurance denies the request?

Ask for the denial reason and the plan’s exception or appeal instructions. Your clinician can review whether an appeal, additional documentation or a covered alternative is appropriate. Share prior medication trials and side effects accurately. Discuss treatment changes with your clinician.

Refill too soon, out of stock or a high price

Ask the pharmacist whether the barrier is the allowed fill date, insurance coverage, cost, stock or a prescription clarification. A new prescription may still have a future fill date. If the medication is unavailable, share the pharmacy’s explanation with Regal so the next step can be reviewed.

Contact your plan about in-network pharmacies, your deductible and preferred alternatives. Before paying out of pocket, ask the pharmacy how that payment will be handled under your insurance. Contact the office early about travel or a possible interruption in treatment.

Help us resolve the right issue. Include the pharmacy’s specific message and the date you expect to run out when you contact the office. Your routine message response window and your insurer’s review timeline may differ.
Common questions

Answers before you have to ask.

How often will I need follow-up appointments?

Visits are generally more frequent when starting or adjusting treatment—often within 1–3 weeks initially and around every 3–4 weeks during stabilization. Once symptoms have substantially resolved and treatment is stable, follow-ups commonly occur about every three months, but your provider will set the schedule based on your condition, medication and monitoring requirements.

Can I receive a refill without an appointment?

Sometimes, depending on your clinical status and plan, but refills are never automatic. An overdue follow-up, required monitoring, new symptoms or medication concerns may require a visit before a new prescription is issued. Submit requests at least seven calendar days before running out.

When are stimulant prescriptions sent and ready for pickup?

Approved stimulant prescriptions are sent Tuesday and Friday evenings. Pickup is typically Wednesday or Saturday morning when stock, your eligible fill date and pharmacy processing allow. Verify availability and readiness directly with your pharmacy. Ask whether it uses a 28-day interval for a 30-day supply and confirm your own fill date.

Review the stimulant prescription schedule →

What is the cancellation policy?

Provide at least 24 hours' notice to cancel or reschedule. Late cancellation and missed appointment fees are $150 each, subject to the applicable signed patient policies and exceptions.

How quickly will I notice improvement on medication?

It depends on the medication and symptoms being treated. Some medications act quickly for certain symptoms; antidepressants commonly require several weeks to demonstrate meaningful improvement. Your provider will discuss the expected timeline and when to review progress.

What should I do if I develop side effects?

For nonurgent effects, send a concise update through your assigned secure platform with the medication, dose, symptom and timing. Significant, rapidly worsening or potentially life-threatening reactions require prompt medical care—not a portal message. Do not change your dose without guidance.

Can I ask for a specific ADHD medication or dose?

We welcome discussion of prior treatment experiences and preferences. A particular diagnosis, medication or dose is not guaranteed. Prescribing depends on a full assessment, clinical suitability, safe monitoring and applicable requirements.

Is email an appropriate place to send my medical information?

Use your assigned secure patient portal or Spruce conversation for health-related information. If you are unsure which platform to use, call the office. This public website is not a confidential messaging channel and does not collect personal health information.

What if I need help when the office is closed?

Routine requests received outside office hours are reviewed in the usual workflow when the practice reopens. For emotional crisis support in the United States, call or text 988. For immediate danger, severe medication reactions or life-threatening medical symptoms, call 911 or go to the nearest emergency department.

We're here to help you navigate care

Stay connected with Regal.

Office & communication

Phone: (770) 802-1405
Fax: (770) 264-1368
Email: info@regalbehavioralhealth.com (general administrative questions only)
Office hours: Monday–Friday, 9:30 AM–3:00 PM Eastern

For medical details and confidential messages, use your assigned secure platform.

Begin or continue your care

Explore your options, prepare thoughtfully and take the next step when you are ready.

Emergency and crisis information: This public educational website is not monitored for urgent clinical issues. If you or someone else is in immediate danger, call 911 or visit the nearest emergency department. For emotional crisis or suicidal thoughts in the U.S., call or text 988.